University of Chicago Medicine and Biological Sciences

University of Chicago Medicine senior leaders and project teams attend the facilities operations - program management office grand opening in the sub-basement of Mitchell Hospital.


The University of Chicago Medicine’s aggressive strategy to complete key construction projects to support the organization’s growth and sustainability is well underway.

In order to keep the projects on schedule, UChicago Medicine established a taskforce known as the Facilities Operations – Program Management Office (PMO). This project team is comprised of program directors as well as representatives from various departments such as Operational Excellence, CBIS and Supply Chain who will work closely together to manage the day-to-day operations of each project.

The projects include but are not limited to:

  • The Heart and Vascular Imaging Center on the 5th floor and the oncology infusion therapy clinic on the 6th floor of the Duchossois Center for Advanced Medicine (DCAM)
  • The new Birth Center in Comer Children’s Hospital
  • The build out of the third and fourth floors of the Center for Care and Discovery (CCD)
  • The kitchen expansion of the CCCD
  • The Center for Advanced Care at South Loop
  • The Center for Advanced Care at Orland Park

“These projects are all interconnected, and our dedicated team will manage all of their components,” said Mike Molnar, project director, Facilities Operations Project Management Office. “As we work through the projects, it will be our responsibility to determine the best approaches to move them forward and ensure that they will meet the needs of our staff and patients.”

In late-November, the Facilities Operations – PMO established a central location, HUB II, within the sub-basement of the Bernard R. Mitchell Hospital to more effectively work with all project partners and stakeholders.

The 2,000-square-foot, open-concept space contains: nine work areas for team members; eight hoteling spaces for project consultants and displaced employees due to construction; three interactive conference rooms with high definition televisions and teleconferencing equipment.

“This space is essential to create synergy and to support team collaboration,” said Susan Ourada, Operations Director of Facilities Operations – PMO. “Because each project has so many variables, which are changing constantly, it is imperative to have immediate access to our team to minimize delays in project updates and key decision making.”

Ourada also noted that the team is supported by senior leadership. Meetings are held weekly to address complex issues and devise solutions that can impact a project’s progress.

UChicago Medicine is familiar with the PMO structure for high-level construction projects. It was utilized to prepare for the opening of the CCD in 2013.

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